Order 27503033


Customer Service

The Concordance

I received an email that my credit card did not complete the transaction for the above order. I had to cancel the card that was declined. I put a new card on file and sent now two emails indicating this, yet I get a second email from you that is the same as the first.

I tried to change the credit card for the pending order from the old card to the new card, and can not. Will someone please give me some direction? I was hoping to have the APG for GenCon but I doubt that will happen now. :(

The Concordance

Thank you so much for fixing the problem with my account. The transaction went through. Fingers crossed that I can get the book during GenCon!

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