#30 Mercenary Companies (PFRPG) 143 bytes when downloading.

[Puggeh]

I'm not sure if this is the correct place to post this: If not please move it to the proper place?

Order number 19240048
Item in question #30 Mercenary Companies (PFRPG) PDF by Rite Publishing

Firsts issue:
I was unable to download the file from your webpage under my downloads page.

Steps taken:
Turned off antivirus, spyware search and firewall, cleared internet browsing history, cookies, passwords & active log ins. Installed; Chrome, Opera and attempted the download from there. Send an email (They are about a month out. i know.) Explain the situation and the steps i have done up to that point.(I'm using Firefox) Re-enabled internet protections and used both Microsoft edge and internet explorer to download. this has failed.

try daily to download and at one point i thought i was successful, until i unzipped the file and it was corrupted. i went back to recreate the issue and the file is only 143 bytes.

Thank you for your time. if there is anything i can do to help you along on this please let me know. I will be more than happy to help out.

[Virginia J.]

Hi Puggeh!

I'm sorry about the delay. Our webstore manager is working to get into contact with Rite Publishing, as some of their PDFs have been acting up lately. Once we get word from them, or when we figure out what the next steps are, we can contact you via email and let you know the status of the situation.

[Puggeh]

Greetings Virginia!

I am still unable to download the PDF, and other devices (Laptop, Work, Spouse's, Tablet, Cell phone, etc) are experiencing the same situation.

I am aware that it will take time as the pandemic is still a issue in some places, I would just really like to get this PDF.