March Subscription Order 15868951 "Product(s) not in stock"


Customer Service


Pathfinder Starfinder Society Subscriber

Order 15868951 seems to have a similar problem to the one that my February order had. On Thursday, a "Track this package" link appeared next to the Transit Estimate part of my order, which led me to believe that it was about to ship. However, the statement "Product(s) not in stock" also appeared in red above that link and has not cleared up since then.

Could you please do whatever you need to do to get this order on its way, with or without whatever item might be holding it up this time?


Pathfinder Starfinder Society Subscriber

Thanks for getting my order shipped, whether you did anything special for that order or not.


Pathfinder Starfinder Society Subscriber

Follow-on: At the last minute, all of the items in order 15868951 were shipped as order 20104896. Order 15868951 is still Pending along with my newly generated April subscription order. Can you ensure that order 15868951 never ships and is eventually disposed of properly?

Customer Service Representative

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Hi David!

I've gotten that earlier order cancelled, and you won't be charged for it, and it won't ship out. Let us know if anything else looks out of place.

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