Hi,
I sent an email about this last Wednesday but hadn't heard anything. All the physical items in my order #15571726 have disappeared from the order history on the website and the order shows zero items with a zero order total.
I was billed only for the digital items in the order, and was able to download the files so no problem with that part. The order on the website shows the payment for that even though the order total is zero.
Thanks.
Hi Serpentine Owl!
Thank you for your patience, we've been working through a backlog of messages in our inbox. Sorry about the glitch, but everything is all set, I've pushed your order through to our warehouse, and it will ship out ASAP!
Thank you. The order looks good now.
Hi Serpentine Owl!
Thank you for your patience, we've been working through a backlog of messages in our inbox. Sorry about the glitch, but everything is all set, I've pushed your order through to our warehouse, and it will ship out ASAP!