When does the 15% off from subscriptions kick in?


Customer Service

Shadow Lodge

Last week (at least I think it was last week) I put in a subscription for the Pathfinder Adventure Path Ongoing Subscription. I think I remember it said we'd get 15% off purchases from that point forward.

I figured I'd put in an order today for the GameMastery Treasure Chest but noticed no discount was being applied. I'm just curious how long it takes for the discount to kick in.

That's all, thanks in advance.

Grand Lodge

MisterSlanky wrote:

Last week (at least I think it was last week) I put in a subscription for the Pathfinder Adventure Path Ongoing Subscription. I think I remember it said we'd get 15% off purchases from that point forward.

I figured I'd put in an order today for the GameMastery Treasure Chest but noticed no discount was being applied. I'm just curious how long it takes for the discount to kick in.

That's all, thanks in advance.

I believe it's after your first issue ships.

Shadow Lodge

Andrew Betts wrote:

I believe it's after your first issue ships.

First thing I thought of, but according to the receipt in my gmail account, it's shipped. Thus why I've asked. :)

Sczarni

MisterSlanky wrote:
Andrew Betts wrote:

I believe it's after your first issue ships.

First thing I thought of, but according to the receipt in my gmail account, it's shipped. Thus why I've asked. :)

You won't see the discount until the final confirmation screen I believe. Also if you're talking about pathfinder #10, than it might have been the email saying that they are authorizing your account, and that it will be shipping in the next week, but not that it's shipped yet. Those are the two things I can think of, not being an employee

Shadow Lodge

Still nothing from a Paizo rep?

I tried going all the way to the end (just prior to confirming the purchase) and still no discount.

It's not a huge deal, I can wait (unless you run out of stock in the meantime), but I was just wondering...

Paizo Employee Senior Software Developer

MisterSlanky, it looks like you have two paizo.com accounts and the subscription is attached to your other account. You can either sign in under that account to get the Pathfinder Advantage, or we can merge the two accounts together. Let us know if you'd like us to do that.

Shadow Lodge

Gary Teter wrote:
MisterSlanky, it looks like you have two paizo.com accounts and the subscription is attached to your other account. You can either sign in under that account to get the Pathfinder Advantage, or we can merge the two accounts together. Let us know if you'd like us to do that.

Wow...I have no idea how that happened. Strange that my Pathfinder Subscription shows up under my purchases for this one. Oh well.

Please merge the two accounts together.

Paizo Employee Senior Software Developer

OK, I've merged them. If you don't see "Pathfinder Subscriber" next to your name on the messageboards, sign out and sign back in.

Shadow Lodge

Gary Teter wrote:
OK, I've merged them. If you don't see "Pathfinder Subscriber" next to your name on the messageboards, sign out and sign back in.

Holy @$!#), 2004?

No wonder I had no idea what you were talking about.

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