Hi there,
I've tried calling, I've tried emailing repeatedly, and I haven't been able to get through to anyone. I'm hoping the forums will work.
I've signed up for the Pathfinder Rule Book subscription starting with the second edition Bestiary. I have received this product no problem as can be seen with Order 8044927
My confusion comes with Order 7962632, which was an order that included my copy of the deluxe second edition rulebook and alien archive 3. Originally, these were together in my side cart so that when Alien Archive 3 shipped out they would go together to save on shipping (I don't know why Bestiary was sent alone, but it is what it is.). However, now the order includes a copy of the 2e Bestiary. I was already charged for this and have already received it.
As I mentioned earlier, I've been trying since August 14th to reach someone at Paizo about this via email. Today, I tried calling and there was no response. I left a message but I figured I should post this here too just to make sure someone sees it.
If anyone can help solve this to make sure I don't get charged and sent a second copy of the bestiary, but also make sure my subscription is still on track, that would be greatly appreciated.
Thank you.
I called again and got through. Everything is solved. Thank you!