PF2 Bestiary upside-down and misprinted

[viemexis]

Got my CRB and and Bestiary today, and I am hyped! However, the bestiary is printed upside down and all the pages are vertically off-center. (Order 7951959) I made a quick phone video so you can see what I'm talking about:

https://photos.app.goo.gl/D1zKPd1RiLetc7dy9

Can you send me another one and make sure it's printed correctly? And can I keep the goofed one?

[viemexis]

I posted this almost two weeks ago, and emailed also. Is anyone home? I know it's a hectic time at Paizo but please at least let me know you've seen this.

[lonejedi]

Looks like the Customer Service machine has restarted... and at last check, I think they were up to just a couple hours before your original post (and about an hour short of one of mine ;)

[Virginia J.]

Hello viemexis!

Thank you for your patience, we're working through a very large backlog of emails. I have set up a replacement order for you, and you're free to keep the other book.

- Virginia

[viemexis]

Awesome, thanks. And congrats on a successful launch of a great game.