lonejedi
|
I noticed that my large Sidecart is actually only holding because of 2 pocket edition pre-orders (Nov) and one pawn subscription pre-order (Sep)... plus the 4 PFRPG 2E accessories that are in my sidecart because I subscribed after the initial subscription run earlier this month. Luckily, none of my other pre-existing subscriptions have added anything else, yet.
I thought I'd be clever and go ahead an "ship it now" so that all the ready-now items would go out... but it looks like it was trying to combine them all into a "everything ships together" order, which implied it'd sit in the warehouse until the last two were ready in November. So, I went ahead and instructed the order to re-Sidecart everything. It *looks* like everybody is back in place now.
Can I get some explicit help in getting just the all-but-3-that-are-ready-now items onto an active order?
And as a side question: I previously ordered the portrait-version of the GM screen, and am now getting the landscape version under subscription. Despite getting them "out of order," will *both* of them generate PDFs for me when the digital switches get flipped on Aug 1?
----------------------
UPDATE:
I used "Save for Later" on the three not-yet-ready items when attempting another order (#8007827).
The second order appears to have created properly (the accessory subscription items still have their S icons...
But now it looks like the Tyrant's Grasp Pawns (subscription) and two pocket edition books (pre-order for Nov) have not been returned to my Sidecart.
Might I revise my earlier request (below) to just helping track down and restore those three items (plus the portrait GM Screen question at the end)??
Thanks a ton for the help!! I'll stop touching things now ;)
lonejedi
|
This original posting looks like it's expired off the list (that I can see, such as from the Focused view), and has been passed (chronologically) by Customer Service... so I'll take a gamble and bump it here, now. I *have* had a follow-on since this time, referenced in another posting (also now passed, but not expired off my Focused list):
https://paizo.com/threads/rzs42ofy?Order-7995379-8007827-Update#1
In summary, I'm down to two one open issue:
1) The PDF for the Paizo-exclusive Portrait GM Screen
2) The Tyrant's Grasp Pawns from starting the pawn sub are now gone from my Sidecart, and I'm unclear whether they're spontaneously regenerate once the monthly sub run executes, or if I need to request that they be explicitly added back in (which I can't seem to do on my own, as they show as "already purchased").
Huzzah! I've gone back to check on my Sidecart, and it looks like the Tyrant put his Pawns back in there! Issue resolved!
Thanks for all the help!!
| Virginia J. Customer Service Representative |
Hi lonejedi!
I'm so sorry, I had a reply that I made yesterday but I think our forums ate it! I have granted you the GM Screen PDF because of your preorder, and the Tyrant's Grasp pawns are in your sidecart, and they will spawn once the subscription is generated.
If you have any more questions, let us know!