Payment method


Customer Service


Hi I have an issue with payment method

I have an expired credit card and I try to enter my new one and it don't seem to take it in consideration

I want to delete my old credit card and replace it with the one I have add today

Is it possible to have some help ?

Thanks a lot


I think I have been able to find hope it will work

Paizo Employee Customer Service Representative

Hi Simon,

It looks like you got the new card on there but our system had not yet tried again to process the order. I was able to combine all of your pending scenarios and process the order for you. You should have received a confirmation email for the order, and the PDFs are now available on your account.

Please don't hesitate to let me know if there are any further questions I may assist you with. Merci, et bon weekend!

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