Customer Service & Community Manager
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From January 7-11, 2019, the Paizo warehouse will be conducting its annual inventory.
Due to this inventory, physical orders will not be processed for shipping during this week.
If you have something you need shipped prior to the week of January 7-11th, 2019, you should place your order as soon as possible. Note that some items coming from a distributor may take longer than the usual 1-7 business day "should ship from our warehouse" estimate.
The current estimate from our warehouse is that orders placed before 10am on January 4th should be able to ship out prior to the start of the inventory process. However, this is dependent on the number and complexity of order received.
Let us know if you have any questions or concerns.
Thanks,
Sara Marie
I do. I have tried to get my order in WAY before January 4th, indeed it has been pending for some time now. There's a lot in my sidecart, meant to ship out with the final Return of the Runelords book.
I just want to get a ballpark idea of when my order will be shipped, as I am trying to save money since I will be charged a lot. I don't even know truly how much I will be charged, or if I will get the discounts that I was trying to get a while back but the order never shipped.
Conveniently, monthly subscription shipping is scheduled to start on the 14th of January.
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Customer Service & Community Manager
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Piccolo, It looks like your items are in your sidecart and will ship with the next available subscription shipment. For most of these items will be with January's subscription shipment.
Each month we sticky threads here in the Customer Service forum that contains information pertaining to the new release shipping schedule. January's is here: January 2019 New Releases & Subscription Shipping Thread. We expect to be creating those orders on January 10th and shipping them from January 14th to January 25th.
Thanks,
Sara Marie