Katina Davis
Customer Service Representative
|
Hello Brian,
Thank you for letting us know! You can let us know what items you'd like to add to the cart (either here on the forums, or by sending an email to customer.service@paizo.com) and we can add those items before submitting the cart on our side.
Once we get that submitted, we'll send you a confirmation email so that you can look it over to verify that everything looks correct. If there are any further questions or concerns that you may have in the meantime, don't hesitate to ask. Thanks, and have a great evening!
-Katina
| Brian E. Harris |
Righto, so, I'd like to add the Starfinder Pawn Bases, Yellow, in Large and Huge to what's existing in my cart, and then process that order on the card that ends with 57.
Additionally, it seems my Pawns subscription is hung up - it was supposed to cancel after Strange Aeons shipped out a couple years ago, but neither did the pawns ship, nor did the sub cancel. I've obtained the pawns already, so I don't need anything shipped on that sub, just it cancelled out entirely.
As my cart sits now, it appears to be processing the promo code correctly, shipping method is correct, and all I need to do is hit "Place Your Order", so please let me know if I need to submit the order first, before you can proceed with the additions.
Thank you!
Katina Davis
Customer Service Representative
|
Hi Brian,
Thanks for getting back to me! I've added those items, and submitted your order. You should be receiving a confirmation email any moment now. Feel free to check that over to verify that everything is correct, and just let me know if anything still needs to be adjusted. Otherwise, you should be all set!
Thanks!
| Brian E. Harris |
Whoops, I almost forgot the part about the subscription! Sorry about that. I've made sure your subscription was canceled this time, and you should be receiving a confirmation email for that as well. Just let me know if it's still giving you any trouble. Thanks, have a great evening!
Everything is perfect - order arrived today! Thanks again!