Hi Customer service! I've had an uncompleted order sitting in my cart since you got the website back up and I'd like some next steps.
I want to start up my subscription with AP 133 (Return of the Runelords 1: Secrets of Rodric's Cove). I selected that with the button on the subscription page, and again with the button in the card itself when finalizing the order to check out. But it doesn't seem to 'stick'. Before I hit Place Your Order I see that it's switched back to AP 132 (Six Legend Soul) every time.
I already own Six Legend Soul, there's a lovely physical copy sitting in my office.
How do I start a subscription on AP 133? Do I place an order and you manually change it? Can I place an order over the phone?
I'd love to give you money, and I know you're having a hard time with website issues. I'm also So Excited for the next AP!
Thanks <3
Update. Even though War for the Crown is no longer showing on the Subscriptions page, the checkout page before 'place your order!' still says I'm going to start my subscription with Ap 132 Six-Legend Soul. Is it safe to order yet if I want AP 133?
Second Update: checkout page didn't show Six-Legend Soul, so I ordered it quickly! We'll see if that sticks!
Customer Service Representative
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Hi Dirtfox,
Thanks for keeping us updated! I've checked into your account and it does seem to have stuck, so you should be starting your subscription with the correct book. Hooray!
Just let us know if there's anything else we can help out with in the meantime. Thanks, and have a great day!
-Katina