| Kharna |
The Adventure Path Subscription in my order is starting with the wrong product. It was supposed to start with #133 Secrets of Roderic's Cove (Return of the Runelords 1), not #132 The Six-Legend Soul (War for the Crown 6). Can this be fixed to start at #133? Thanks for your help.
Katina Davis
Customer Service Representative
|
Hello Kharna,
Thank you for letting us know about this! Our system has been having some trouble with this lately, I apologize for the confusion!
It looks like your #132 was already sent out yesterday, so unfortunately I cannot stop that one anymore. If you'd like to send it back to us, we can offer you a refund as soon as we receive and process the return.
In the meantime, I'll go ahead and get #133 generated so that our warehouse can send it out to you ASAP. Once it's been processed for shipment, you should receive a confirmation email to let you know that it's on the way.
Please don't hesitate to ask if there are any further questions or concerns that I can help out with in the meantime.
Thanks!
-Katina