Bait & Switch on Starfinder Flipmats Subscription


Customer Service


Pathfinder Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

While looking at "Starfinder Flip-Mat: Starship, The Sunrise Maiden" I saw that I could start a subscription with it, and saw that if I purchase it with a subscription it'd be a 4th physical Starfinder product thus qualifying for Paizo Advantage.

But once in my cart, it changed to "Starfinder Flip-Mat: Starship" which I already own. image

I removed it from my cart and went back to the maps page where this is still shown: image

Something is clearly wrong here, and its not just the name getting shortened since the price shown in the cart matches the Starship map but not the Sunrise Maiden map.

Paizo Employee Customer Service Representative

Hello Arc Riley,

Thanks for bringing this to our attention! It sounds like it's just a bit of a hiccup in how our system is displaying subscription starting options at the moment. I've let our tech folks know, and somebody should be poking it shortly. I'd say to keep an eye on this page, and you should see the option change back to The Sunrise Maiden once our system has had time to register and refresh the change. If it's still giving you troubles, let us know and we can do some further investigation.

Thanks, and I hope you have a great weekend!
-Katina

Paizo Employee Customer Service Representative

Update: that page should be showing up as fixed now. :)


Pathfinder Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Thanks Katina!

And I see I'm now marked as a "Starfinder Superscriber"

Community / Forums / Archive / Paizo / Customer Service / Bait & Switch on Starfinder Flipmats Subscription All Messageboards
Recent threads in Customer Service