SFS Scenarios


Customer Service


Pathfinder Starfinder Society Subscriber

I have a sub for the SFS Scenarios, but this month I received an e-mail stating that my payment was declined and it is not giving me an option to re-purchase this month's scenarios and I was just wondering if there was a way I could get this fixed. I'd like to check out the new scenarios as soon as I can! Thank you!


Yeah same here, this is the only other report of the issue I've seen so far. Frustrating since they tried charging when the scenarios weren't available at the time they apparently had the failed transaction.


Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition Subscriber

I had the same thing happen, and there's a thread here with a bunch of people reporting it too:

http://paizo.com/threads/rzs2v640?CCard-problem-with-order-5164118

Paizo Employee Customer Service Representative

Hey there,

We were having some trouble with our card processor earlier, which was givings us some troubles with these orders. Our tech team ran a report to fix most of these, so they should be fixed shortly. Galaxyhiker and demonfae, I went ahead and pushed your orders through manually. Wakky, it looks like your order was already fixed.

Sorry for the confusion! Just let me know if there are any further questions you may have.

Thanks!
-Katina

Community / Forums / Archive / Paizo / Customer Service / SFS Scenarios All Messageboards
Recent threads in Customer Service