| harring |
Hi,
I sent an email about this a week ago with no response so I will try here. Order 4902085 is pending because of it being declined by my bank(insufficient funds), I did not expect the high shipping cost so I did not have the funds on that account.
I corrected it and clicked retry but nothing happened, it is still pending.
Can you look at this? The money are in the account,
ps. If you could ship it in fewer packages I would really appreciate it. Swedish customs takes 10USD/package+normal import costs, I understand if it is not possible.
Katina Davis
Customer Service Representative
|
Hello harring,
Thank you for letting us know! I've tried your payment method again and it looks like it was approved this time. I'll let our warehouse know to get the order sent out as quickly as possible.
It looks like our system did not correctly calculate the cheapest shipping method, so I have moved some things around. I'll be sending you a confirmation email with the new totals and shipment information. Please look that over and let me know if there are any changes that need to be made.
Thanks, and have a great day!
-Katina