order #4692428

[Cylerist]

This order is showing the items I got last month plus 2 items for April that show as shipping separately – greatly increasing shipping.
Can you look into this and make corrections.

[Katina Davis]

Hi Cylerist,

Thanks for letting us know! I've fixed the shipping and I'm sending you a confirmation email now. The order is showing older items because they were previously moved out of your sidecart before it was turned into this order. Sorry for the confusion! If you look at the confirmation email, the items from last month should say "moved to order 4773067" underneath them. You'll only be sent the items listed in the "shipments" section.

I hope this helps! Please don't hesitate to ask if there are any further question I may assist you with.

Thanks, and have a great weekend!
-Katina

[Cylerist]

Thanks for the explanation
I replied to your email before I saw this, please ignore my questions in it you have answered them here.

Thanks!