This order picked up one mini from my sidecart but not the 2nd mini in my sidecart, despite that other item also showing as available and shipping within 6-18 business days.
I didn't realize that the Darklands flip-mat was being released, and so I just placed a preorder for it. Can you please merge that into this subscription run? That was order 4784320.
The shipping amount also seems to be really high. When Maze of Death shipped, it only cost $28.19 in shipping for the case plus the incentive via UPS Ground. I would have expected this order to be broken out in much the same way, with the case + incentive + sidecart minis to be shipped in one box for around $30-something and then everything else in a separate box which should come out to under $10. Or some other way of breaking it down, but either way the amount charged seems too high, especially given that it isn't trackable. For as big a shipment as this, I need tracking on the minis so I can ensure the box doesn't get left on my porch and subsequently get stolen.
Finally, although this is unrelated to the order, please cancel my PFS subscription (unless that gets rid of my fancy grey avatar box, in which case don't cancel it... I like my grey box).
Customer Service Representative
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Hi skizzers,
It looks like the second mini is still in your sidecart because we don't have any in stock at the moment, and need to get more from our distributor. Sorry for the confusion, but it should hop into your next available subscription shipment as soon as it's ready.
I've moved the map into your pending order, so that should be all set. I do believe we have found an issue with calculating the shipping costs for miniatures, so our tech team is looking into that and should have more information on Monday. Sorry for the confusion, we'll likely be updating the April Shipping Thread as we know more.
I've canceled your PFS subscription, and you should be getting a confirmation email for that in just a moment. So now you should be all set! Don't hesitate to let me know if there's anything else I can help out with.
Thanks!
-Katina