| Anguish |
Last night the order spawned for the next set of minis. Maybe I'm misremembering things or maybe I've screwed up a setting somewhere, but this shows it's going via UPS and I'm looking at $150 in shipping. US dollars, no less, so basically $200 CDN.
That's not remotely normal for, I'm pretty sure. I know all my minis subscriptions have gone USPS in the past and I'm almost positive the shipping hasn't been anywhere near that figure.
Could this please be double-checked to make sure that the most affordable shipping method is actually applied? This is now working out to $600 CDN for a subscription, which isn't going to be viable long-term.
Heck, even the little case incentive is show $50 to ship here. Not reasonable, especially since I'll be enjoying additional brokerage and import fees after the fact. (Those happen with USPS as well, but they're generally in the realm of $15 for a case, where USPS can be easily double that.
Thank you.
Katina Davis
Customer Service Representative
|
Hi Anguish,
Thanks for letting us know! I've done some prodding, and it seems that there may be an issue with the shipping on this. Most of our team is out for the weekend, but I will be having them take a look at things as soon as they can. We will update you as soon as we've got more info.
Please don't hesitate to ask if there are any further questions or concerns that I may assist you with.
Thanks, and have a great weekend!
-Katina