Accidental duplicate item in order 4755819


Customer Service


Pathfinder Starfinder Society Subscriber

It appears that my recently generated order 4755819 contains two hardcopies of the Midgard Heroes Handbook for 5E. Could you please yank the one that is not part of the Print/PDF bundle?

From the way these items are priced, it appears that I somehow ordered the Print/PDF bundle twice, as both are $33.99 with the discount applied. I only want one PDF and one hardcopy of that book.

The Midgard Player's Guide for PFRPG looks fine -- you were able to fix that one for me a couple of weeks ago.

Paizo Employee Customer Service Representative

Hi David,

Thanks for letting us know! I have canceled the duplicate Heroes Handbook from your order, and I've sent you an updated confirmation email for the order. It looks like the order is able to go via a cheaper shipping method now, so please double-check the totals to make sure everything looks alright.

Please don't hesitate to ask if there are any further questions or concerns that I can assist you with in the meantime.

Thanks!
-Katina


Pathfinder Starfinder Society Subscriber

Thank you very much!

Everything looks good now.

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