How can I contact customer service?


Customer Service


I tried calling the number provided but when you select "0" to speak to customer service it says "Goodbye" and hangs up on you and my email was never answered. There is no way that your customer service is this poor. I'm trying to give you my money, please assist me.

Paizo Employee Customer Service Representative

Hello Drew,

Thank you for bringing this to our attention! I've taken a look at our inbox, and it seems that your email was sent on Saturday. We're not in the office on weekends, and our inbox is a bit backed up right now, so it generally takes us at least a couple of business days to respond. Sorry for the confusion!

Taking a look into your order, it seems that my coworker Sharaya was able to help you with this on the phone earlier. Just let us know if there are any further questions or concerns that you may have in the meantime, and we'll be glad to help out.

Thanks!
-Katina

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