Order 4685344

[Eric Stevens]

I ordered the Syrinscape Starfinder Society Roleplaying Guild Quest: Into the Unknown SoundPack yesterday. I clicked the link to fetch serial number for the product on my downloads page and nothing happens. It just reloads the downloads page.

[Katina Davis]

Hi Eric,

Thank you for letting us know! This is an issue that we have occasionally been seeing with some Syrinscape products. I apologize for any inconvenience this may have caused!

In order to resolve this, I'll need to contact Syrinscape directly to get a code from them. Once we've received that, I'll email that code to you so you can redeem it.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to assist you.

Thanks!
Katina

[Eric Stevens]

Thanks, Katina. Any idea how long it will take to resolve? I haven't seen an email yet and I was hoping to use this product in a game that I'm running on Tuesday evening.

[Katina Davis]

Hi Eric,

I just sent you the email containing your code, so you should be all set. Just let me know if you have any issues!

Thanks,
Katina