Customer Service Representative
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Hi Elquassiel,
Thanks for letting us know about this! I've taken a look into your order #4524375, and everything seems to be just fine with it. These products have an estimated 1-7 business day processing time, and since you ordered it on the 5th and Monday was a US holiday, we are currently on the 3rd business day. Once our warehouse reaches the order in their shipping queue, they should send you a confirmation email to let you know that the order is on the way.
Just let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to assist you.
Thanks, and have a great day!
Katina