Starfinder Core Rulebook Collector’s Edition Binding problem


Customer Service


Pathfinder Starfinder Roleplaying Game Subscriber

I ordered my Starfinder Collector’s edition from here and its had the broken binding problem people have been reporting since release.

https://i.imgur.com/UVvFTaZ_d.jpg

Paizo Employee Customer Service Representative

Hi PyronicEX,

Thanks for letting us know about this! I'm sorry to see that your Limited Edition is having binding problems. The picture was a bit hard to see, however. Would you be able to send a bigger version to [email]customer.service@paizo.com[email]? That way we can take a closer look and be sure to pass it on to our manufacturer.

I'll go ahead and get a replacement order set up for you, but it won't be able to send out until we've received our reprint. Once those books reach our warehouse, we should be proceeding them for shipment as quickly as we can.

Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.

Thanks, and have a great day!
Katina


Pathfinder Starfinder Roleplaying Game Subscriber

I wrote the post on my phone yesterday so I didn't realize how small the picture came out, Email Sent!

Katina Davis wrote:

Hi PyronicEX,

Thanks for letting us know about this! I'm sorry to see that your Limited Edition is having binding problems. The picture was a bit hard to see, however. Would you be able to send a bigger version to [email]customer.service@paizo.com[email]? That way we can take a closer look and be sure to pass it on to our manufacturer.

I'll go ahead and get a replacement order set up for you, but it won't be able to send out until we've received our reprint. Once those books reach our warehouse, we should be proceeding them for shipment as quickly as we can.

Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.

Thanks, and have a great day!
Katina

Community / Forums / Archive / Paizo / Customer Service / Starfinder Core Rulebook Collector’s Edition Binding problem All Messageboards
Recent threads in Customer Service