Looks like I forgot to set up a Payment type for my Starfinder subscription and my Alien Archive order never had a Payment Method set. I've since updated my subscription preferred payment method, but it doesn't look like that has applied to my pending order.
I could be wrong and the UI just hasn't updated or I am misreading it. But if not, can I apply my (now) default subscription payment to this pending order?
Thanks!
Customer Service Representative
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Hi Xethik,
Thanks for letting us know! I went into your order and was able to attach the default payment method, so you should be all set for that. I'll go ahead and send you an updated confirmation email so you can see that the card is attached, and then the order should be processed for shipment by the end of the week.
Just let me know if there are any further questions or concerns that I can assist you with in the meantime.
Thanks!
Katina
Hi Xethik,
Thanks for letting us know! I went into your order and was able to attach the default payment method, so you should be all set for that. I'll go ahead and send you an updated confirmation email so you can see that the card is attached, and then the order should be processed for shipment by the end of the week.
Just let me know if there are any further questions or concerns that I can assist you with in the meantime.
Thanks!
Katina
Looks like this was something I could have handled myself (based on an email I just saw half-an-hour ago). Apologies for making you do that for me. Looks like everything is set correctly. Thanks for the assistance!