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For some reason I received notification of this order when I have it set so the comic is sent with my monthly subscription and NOT alone. I do not want the comic sent alone as it doubles the price of the comic with the shipping cost.
As soon as I got the initial email about this order getting ready to be shipped I sent a response. Now I have been given a tracking number.
This is the third or fourth time this has occurred. However this time the shipping tracking info email came the same day before you could respond.
How do I stop this shipment?
Customer Service Representative
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Hello Terek,
Thank you for letting us know! We had a problem with our system earlier which allowed some comic subscriptions to be sent on their own before we could stop them. I apologize for the confusion with this.
Since the order has already been processed for shipment, we cannot stop it now. However, I have refunded the shipping cost of $3.74 back to your account in the form of store credit, and you should see that available immediately.
Please let me know if there are any further questions or concerns that you may have, and I will be more than happy to help out as best I can.
Thanks!
-Katina