Order 4405258 - Runescars #4


Customer Service


Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

I just received notification of this order and the shipment notification for this order today. However, I have never had the Pathfinder comic set to ship as soon as possible, so I'm not sure why this issue is being sent this way.

I DON'T want the comic shipped by itself. This basically doubles the price of the comic and is not what I have ever wanted.

I sent and email before I received the shipment notification that hasn't been answered and when I called it went straight to voicemail.

Paizo Employee Customer Service Representative

Hello Gotta,

Thank you for letting us know about this! We had an error with our order generation earlier today which allowed some comics orders to be shipped on their own. I apologize for the confusion with this!

i've refunded the shipping cost of $3.74 back to your account in the form of store credit, and you should see that available immediately. Please let me know if there are any further questions or concerns that I may assist you with in the meantime, and I will be happy to do so.

Thanks!
-Katina


Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber
Katina Davis wrote:

Hello Gotta,

Thank you for letting us know about this! We had an error with our order generation earlier today which allowed some comics orders to be shipped on their own. I apologize for the confusion with this!

i've refunded the shipping cost of $3.74 back to your account in the form of store credit, and you should see that available immediately. Please let me know if there are any further questions or concerns that I may assist you with in the meantime, and I will be happy to do so.

Thanks!
-Katina

Thank you!

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