comics subscription created its own shipment


Customer Service

Silver Crusade

I just restarted my comics subscription. I intended for the comics to only ship with my regular subscription shipment (i.e. with my September regular shipment), but in my subscriptions it shows as an order to ship in the next 1-14 days. If possible, could someone please fix this for me?

Thanks in advance.

Silver Crusade

It looks like this mostly fixed itself; 'my subscriptions' now just shows a back copy of the comics that I put in my sidecart and my replacement Starfinder CRB as shipping in 1 to 14 days. It's probably a display glitch, I just wanted to make sure.

Paizo Employee Customer Service Representative

Hi Redelia,

This is just a display glitch, as I see both items listed in your Sidecart. If you go to your order history, you should be able to see them there, so they won't be shipping until your next subscription goes out.

I hope this helps! Sorry for the confusion. Just let me know if there's anything else we can help out with in the meantime.

Thanks!
-Katina

Silver Crusade

Thanks for checking on it for me, Katina. I hope you and all the other great customer service people have a good weekend after how crazy things must have been recently. If I knew how to send you guys a batch of cookies, I would.

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