Katina Davis
Customer Service Representative
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Hello Ramidel,
Thanks for letting us know! I've taken a look into your account, and it seems that there has been a problem with the billing address attached to the card.
Since resolving this involves formatting your address, I'll be sending you an email in just a moment with more details. Please don't hesitate to ask if there's anything else I can help out with in the meantime.
Thanks!
-Katina