Order not going through


Customer Service


My order for the Starfinder PDF has not gone through.

I go to shopping cart, proceed to checkout, move through payment to order status. I click "Place your order" and nothing happens. No email, no download - it just does nothing.

Paizo Employee Customer Service Representative

Hello Ramidel,

Thanks for letting us know! I've taken a look into your account, and it seems that there has been a problem with the billing address attached to the card.

Since resolving this involves formatting your address, I'll be sending you an email in just a moment with more details. Please don't hesitate to ask if there's anything else I can help out with in the meantime.

Thanks!
-Katina

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