Katina Davis
Customer Service Representative
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Hello ovmars,
I didn't see anything on our end of the system which was indicating what went wrong. I was able to successfully submit the order from my end, so you should now see that PDF in your My Downloads section. I've also sent you a confirmation email for the order.
I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.
Thanks!
Katina