payment not accepted error 309


Customer Service


Hi, I´m trying to buy the PDf version of the Starfinder Corebook and this error appears. May I know why?

Paizo Employee Customer Service Representative

Hello ovmars,

I didn't see anything on our end of the system which was indicating what went wrong. I was able to successfully submit the order from my end, so you should now see that PDF in your My Downloads section. I've also sent you a confirmation email for the order.

I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks!
Katina


having the same problem


Thanks, it worked perfectly :)

Paizo Employee Customer Service Representative

Good to hear it, ovmars!

Also Billius, I've checked into your account and it seems that you were able to get the PDF purchase to go through after all.

Just let me know if either of you have any further questions.

Thanks!
-Katina

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