Order issue

[kputnam]

I attempted to buy the PDF of the Starfinder Core Rulebook. It didn't seem to be working, so I attempted to purchase it multiple times. I have not received a confirmation email, and the product has not appeared in my downloads. In addition, four authorization holds were placed on my bank account. I know people are having similar issues. My main concern at the moment is removing three of the authorization holds and cancelling three of the four orders.

[Katina Davis]

Hello kputnam,

Thanks for letting us know! I've reversed those authorizations, and I'll be sending you an email with more details about what went wrong in just a moment.

If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask and I will be more than happy to assist you.

Thanks!
-Katina

[kputnam]

Thanks so much!