First off, love the product! I am however very disappointed with the physical quality of the book I received.
When I got my Starfinder book there a noticeable scratch/cut along the back of it (GIF)
https://goo.gl/photos/VL32PpfgZwmvKWJUA
But now less than a week after receiving the book, the binding is completely separated from the actual pages(JPG)
https://goo.gl/photos/3fTjmKvFQu46zb4u9
Customer Service Representative
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Hello Joe,
Thanks for letting us know about this! I have taken a look at the pictures, and that binding does look pretty awful. I've got a replacement shipment set up to be sent out to you as soon as possible, and you should receive a confirmation email once the order has been processed for shipping.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to assist you.
Thanks!
-Katina