Order 3822962


Customer Service


It appears 1 item in this order is out of stock, even though it was listed on the store as available.

Where do we go from here? Is there a partial refund or do you get new stock?

I am concerned about the second item in the order too as this is not exactly readily available elsewhere...is there any more information you can give me?

Thankyou!


Any chance of an update on this?

Thankyou :)

Paizo Employee Customer Service Representative

Hello Jaynay27,

I've taken a look into you order, and it seems that the Dungeon World RPG is no longer available. I believe you must have ordered it before our distributor updated their status. I'm sorry for the inconvenience! It has now been made unavailable on our website.

We don't actually charge for items until they're processed for shipping, so I'll just remove it from your order. Once your order has been processed, you should receive a confirmation email to let you know that it's on the way.

I hope this helps! Please don't hesitate to ask if there are any further questions or concerns, and I'll be happy to help out as best I can.

Thanks,
Katina


Cheers Katina!

Are you able to confirm if the second item (Mutants & Masterminds—Third Edition: Hero's Handbook—Deluxe Edition) is in stock for this order?

Paizo Employee Customer Service Representative

Yep! It is available, and it looks like your order was just processed for shipping earlier today. It should now be on the way to you, and you should have received a confirmation email as well.

You should be all set! Just let me know if there's anything else I can help out with. :)

Thanks!
Katina


Legendary!

Thanks again.

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