Unable to add and edit payment methods / active addresses.

[ingcaz]

Hi,
in order to complete the purchase I must add, obviusly, a payment method.

But when I go to the Account panel, then select Manage Payment Methods, then Add Payment Method

Your system ask for the credit card info and a billing address.

I complete the form and.... nothing

Nothing appear on the page, the system say that I haven't added a Payment method

So I'm stuck

(BTW time is running short, I want to purchase the psionic mega bundle)

Best regards

[Katina Davis]

Hello ingcaz,

Thank you for bringing this to our attention! I'm sorry that you were having trouble entering in your information on our website, but I'll be glad to help out as best I can.

Taking a look into your account, it seems that our system was able to capture some information from the card, just not the expiration date or the billing address. For the address, I don't see anything saved on our end.

If you'd like, I should be able to fill in the rest of the info on my end of the system. You'll just want to email us at [e-mail] with the following details:

1) Card expiration date
2) Billing address
3) Shipping address (if different from billing)

Once we've got that information, I believe I should be able to get this resolved. Please note that I've requested the information be emailed to us so that it is not posted here on our forums. If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask, and I will be happy to assist you.

Thanks, and have a great day!
Katina