Katina Davis
Customer Service Representative
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Hi Alceste008,
Sorry to hear you're having difficulties. :( I've canceled your subscriptions, and you should be receiving a confirmation email shortly. Feel free to look that over to make sure that the correct changes have been made. If anything needs to be adjusted, just let me know.
Whenever you're ready to start your subscriptions back up again, you should be able to do so through the website as usual. If you have any questions or concerns in the meantime, please don't hesitate to ask and I will be more than happy to assist you.
Thanks!
Katina