My replacement Starspawn of Cthulhu has been sitting in my sidecart for two months, ostensibly to be shipped out with a subscription shipment, and I wanted to inquire as to when it might ship.
Thank you for your time and consideration.
Customer Service Representative
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Hello Geistlinger,
Thanks for letting us know! It looks like it was hung up because of a hiccup in our system, but it should be fixed now and I've moved the replacement into your currently pending subscription order #4213641. I'll be sending you an updated confirmation email in just a moment, so you can verify that the correct changes have been made.
Just let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.
Thanks, and have a great weekend!
Katina