Problem with order 4217952

[rknop]

Order 4217952 arrived today. On the order was the Pathfinder Society Pawn Collection. The invoice confirms that that was what was ordered. However, what you actually shipped was the Summon Monster pawn collection.

What should I do?

[Katina Davis]

Hi rknop,

Thanks for letting us know about this! I'm sorry to hear that you were sent the wrong item, and I've got a replacement set up in your currently pending subscription order. It should be sent out along with the rest of your items at no extra cost.

As for the other pawns you received, please feel free to keep them with our apologies. If you find that you don't have a use for them, please consider donating them to a local school, library, or game store.

Hope this helps! Just let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to assist you.

Thanks, and have a great weekend!
Katina

[rknop]

Oh, thank you! Hmm... we have a local con coming up. Perhaps we'll use them as a prize or some such.