Hello,
I created a new subscription to the Player Companion books a couple of days ago, and chose to start with the Heroes of the High Court book. I thought that this would mean I got the Psychic Anthology book too, but looking at my subs list, it wasn't listed.
I went ahead and added Psychic Anthology to my sidecart, and it's now showing as "shipping with a later subscription".
I just wanted to ensure that I'd done the right thing, and that I won't be getting two copies of the book, or no copies at all? Is there anyway I could get the PDF of the Psychic Anthology, since I would have liked to include both of this month's books in my subscription?
Thanks for your help!
Customer Service Representative
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Hi Shadram,
Thanks for letting us know! Since Psychic Anthology was also a stating option for this month, that should be no problem. I've put a copy into your pending subscription order (and removed the one from your sidecart), and I'll go ahead and send you an updated confirmation email in just a sec. I've attached that product to your subscription, so you should receive your PDF automatically as soon as the order is processed for shipping. Just let me know if there are any issues with it, and I'll take a look.
I noticed that Heroes of the High Court was also in the sidecart, so I've given it a nudge into the currently pending subscription order as well, and you should see it on the new confirmation email. :)
Otherwise, you should be good to go! Don't hesitate to ask if there are any further questions or concerns that you might have in the meantime, and I'll be happy to help out.
Thanks, and have a great day!
Katina
Perfect, thank you! I got the updated email, and everything looks correct. Thank you for the excellent service, as always. :)