Customer Service Representative
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Hello Jennifer,
Thank you for letting us know about this! I've taken a look into your order, and it seems that we are currently waiting to receive two of the items from our distributor. Those items are:
-Dungeon Crawler Miniatures - From the Depths: Grappler
-Large Crate and Small Crate
I'm sorry for the confusion with this! Typically the range of dates listed as "product availability" on a product page will give you an idea of whether or not we have it in stock, but it appears that the Grappler doesn't have a listed estimate. I'm sorry for the confusion with this!
Since the rest of the order is waiting to ship until those two products arrive on our warehouse, there are a few options for the order. I can leave the order as-is, and it will ship once all products have been received. If you'd prefer, I can either cancel the delayed items or move them to their own orders so that they can send send separately once we receive them, and the rest of the items can ship right away.
Just let me know what you would prefer, and I will be sure to take care of it right away. Otherwise, I will be happy to help with any further questions or concerns that you may have in the meantime.
Thanks!
Katina