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New order (#4181455) question

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Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hi everyone,

I just wanted to make sure that on my most recent order (the aforementioned #4181455) that not only did I utilize my $75 gift certificate/store credit but that I also got the "holiday17" 10% discount as well. (And that after all these have been factored in, what is the amount charged to my card)? I tried to follow "along" but I'm just not sure I'm seeing/reading the page right.

Thanks in advance for any answers/assistance you can provide.

Dean Siemsen
Paizo Employee Customer Service Representative

Hi Minstrel Wyrm,

Thanks for your question! I've taken a look into your order and it appears that the holiday17 discount was not initially stacking with your Pathfinder Advantage. However, I've given it a poke and everything should be correct now.

I can see that the order is set to use $75 in store credit, which would leave the remaining balance at $80.70. You've got the first $10 knocked off of the shipping cost since the order is over $100.

I'll go ahead and send you an updated confirmation email now that I've gotten the prices to cooperate, so just look over that and let me know if anything needs to be adjusted. Otherwise, please don't hesitate to ask if there are any further questions or concerns that I can assist you with.

Thanks!
Katina
Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber
Katina Davis wrote:

Hi Minstrel Wyrm,

Thanks for your question! I've taken a look into your order and it appears that the holiday17 discount was not initially stacking with your Pathfinder Advantage. However, I've given it a poke and everything should be correct now.

I can see that the order is set to use $75 in store credit, which would leave the remaining balance at $80.70. You've got the first $10 knocked off of the shipping cost since the order is over $100.

I'll go ahead and send you an updated confirmation email now that I've gotten the prices to cooperate, so just look over that and let me know if anything needs to be adjusted. Otherwise, please don't hesitate to ask if there are any further questions or concerns that I can assist you with.

Thanks!
Katina

Hi Katina,

Thanks for the fast reply. I'll look for that email too.

You folks are awesome!
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