| David knott 242 |
On the My Subscriptions page, I noticed the following:
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Most recent issue: Pathfinder—Worldscape #2 (Paizo.com Exclusive) shipped by 12/09/16 via USPS Package Service (estimated 4 to 8 business days in transit)
Next issue:
Pathfinder—Worldscape #4 (Paizo.com Exclusive) is scheduled to ship January 2017 will be the next issue to ship
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What happened to issue #3? I thought I had my subscription set up so that I would be getting issue #3 rather than issue #4 in January.
Katina Davis
Customer Service Representative
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Hello David,
Thank you for letting us know about this! It seems that it's most likely due to a display issue in our system, which causes the current issue of a sub to be omitted from the "My Subscriptions" page during authorization. However, usually we find that after we've generated all orders and started shipping, that issue should show back up on the page.
The best way to make sure your items are okay is to take a look at your order confirmation email once your order has been generated. If you receive this month's email and do not see comic #3 on it, let us know and we can fix that for you right away. Otherwise, the comic should appear in your order as normal.
It looks like your comics subscription is set to be sent out with the rest of your monthly shipment, and we won't start generating those until around the first week of January. Just let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.
Thanks, and have a great weekend!
Katina