Paizo Order # 4126059


Customer Service


Hello!

Sorry to bother, but I believe there's been an error in my favor on my upcoming order. Last month you were kind enough to fix it so my sidecart order (4120343 - two minis, a djinn and a moonbeast) shipped with my regular order so I could get the shipping discount. This month the djinn and moonbeast have been added to my sidecart again. It doesn't look as though I've been charged again for them, but I didn't want to get something without paying, so I wanted to draw your attention to it.

Thanks!

Paizo Employee Customer Service Representative

Hi Azazyll,

Thanks for letting us know! I've taken a peek into your order, and it looks like what you're seeing on your confirmation email is a strange display glitch. From what I can tell, those are the original minis we moved to your sidecart, and they're already marked as fulfilled. I'm not sure why they would bother to display on this order, but it looks like there shouldn't be any need to worry about getting duplicates.

We appreciate you giving us a heads up, though! We'll keep an eye out to make sure this isn't a more widespread issue. Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be happy to help.

Thanks!
Katina


Thank you! Glad I could help draw attention to a concern.

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