| Sorites |
Hi, I wanted to check on the status of this order, as to whether it has shipped yet or not.
Also, when I was placing the order, I recall seeing a promotion that said we could get $10 off shipping if we ordered $100 or more of product at once. I still haven't seen that discount show up on my order.
If the shipping discount is not available and my order hasn't shipped yet, could you remove the Auction board game from my order, since I only added that to get above $100.
Thanks!
Katina Davis
Customer Service Representative
|
Hello Sorites,
Thanks for letting us know about this! I took a peek into your order, and it looks like our system was just not applying the discount properly. I've given it a few pokes and everything should be correct now. I'll go ahead and send you an updated confirmation email, so that you can make sure the correct changes have been made.
Your order should be ready to send out as soon as our warehouse is able to reach it in their queue. Just let us know if there are any further questions or concerns that we may assist you with in the meantime.
Thanks!
Katina
Katina Davis
Customer Service Representative
|
Good question! It's a bit complicated, but essentially that label was created to differentiate between different versions (the normal deck and the non-mint) of the deck on our website. It looks like the other decks haven't yet had non-mint versions available, so they haven't had that label added to them.
No need to worry! It won't affect your order at all; the decks are all the normal versions. :)