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This order was recently combined with another order of mine (#3939306). I believe that order, which was made on April 22, 2016, is Path of War Expanded -- which has been back-ordered since that time.
Is there any way that you can ship my order without waiting for this product (Path of War Expanded)? Heck, at this point, I would rather have a refund for PoWE since it's status has not changed since April.
Customer Service Representative
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Hello Mean Eyed Cat,
Thanks for letting us know! I'm sorry about the delays, but it looks like the order was also caught up because along with Path of War, we are also waiting for the Pure Steam Campaign Setting Hardcover to come in. If you'd like, I can either cancel these items or move them to their own order to be sent out once they receive us, without holding up the available items.
Otherwise, if you'd prefer to cancel them, just let me know and I can get that taken care of. Since we don't actually charge for items until they are processed for shipping, there should be no need for a refund. If anything showed up previously on your account that looked like a charge, it was most likely a temporary authorization and has expired by now.
For more information about our authorization process, please visit our authorization FAQ here.
I hope this helps! Please don't hesitate to ask if there's anything else I can help with in the meantime, and I'll be happy to do so.
Thanks!
Katina