Order 4111812


Customer Service


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I had a problem with Order 4111812. One of the platinum 100 coins has the face that's supposed to be on the copper coins. One of the platinum 10 coins is actually a platinum 1 coin. I didn't order any 1 value coins.

The error left me with only 9 correct 10 value platinum coins and only 9 correct 100 value platinum coins. I emailed a picture to illustrate the problem. I don't know how to attach it to this post. Thanks for your help resolving this matter.

Paizo Employee Customer Service Representative

Hello Acererak3,

Thank you for letting us know about this! I've taken a look at your email and will be setting up a replacement order to be sent out to you shortly. Once it's been shipped, our warehouse should send you a confirmation email to let you know that it's on the way.

Just let us know if there's anything else we can help out with.

Thanks!
Katina

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