Order #4077163

[-Steve Johnston-]

My order shipped today, including the Curse of the Crimson Throne limited edition hardcover, but the pdf download for the new version of the adventure is not available in my downloads. The old version I purchased previously is in my downloads, but not the new version.

As an adventure path subscriber, I thought I would get the pdf download when my order of the hardcover shipped.

Below is a quote from the hardcover product page:

Quote:

Preorder Note: The Curse of the Crimson Throne Hardcover is not included in the Pathfinder Adventure Path subscription, but Pathfinder Adventure Path subscribers who preorder the book will receive a free PDF version when their subscription ships.

Thanks for any help you can provide.

[Katina Davis]

Hello Steve,

Thanks for letting us know! It looks like there was just a bit of a hiccup in the system which prevented you from getting your download.

Basically, since you swapped for the Limited Edition technically after it was no longer a preorder, the item was no longer flagged to grant the PDF automatically. However, it looks like you had preordered the normal book way back in March, so I've just granted the PDF to your account manually. You should see it in there now; just let me know if you have any trouble accessing it.

Otherwise, you should be all set! Please don't hesitate to ask if there's anything else I can help with, and I'll be happy to do so.

Thanks!
Katina

[-Steve Johnston-]

Got it. Thanks!