Order 4074953


Customer Service

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

This order says it is still pending.
I have the download for the Crimson Throne, but not for anything else.
I'm not sure what is going on.

Not sure why this posted twice.

Paizo Employee Customer Service Representative

Hello Charles,

Thanks for letting us know about this! It looks like your order had to be split into 3 shipments to be sent out via your preferred shipping method, and so far only 2 of those packages have finished processing.

From what I can see, your Crimson Throne (standard version) hardcover was shipped, as well as the Mummy's Mask Base Set. However, the rest of the order is still in the batch that our warehouse is working on, and has not yet finished processing. Once the last parcel is sent out, you should receive another shipping confirmation email to tell you that it's on the way and that the PDFs are on your account. I apologize for any confusion that this may have caused!

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out as best I can.

Thanks!
Katina

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

Thank you Katina.

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