Please improve UX for pregen PFS ID card recipients

[Bustler]

Hi Pathfinder Society Team with Paizo,

I have just handed out several Pregen ID cards to new players and wanted to followup with them of how to register with the Paizo website. But guess what, I cannot figure out how to register an ID with the confirmation code myself.

Could you please improve the UX, provide some FAQ / "how to" pdf or specific links for that to guide through the process. Using the http://paizo.com/pathfindersociety link just doesn't help.

I don't wanna loose new players because the signup is too frustrating or worse they signup with a new ID and the Chronicle they played are put on a different ID.

In case these all exists already, please help posting some links to the material.

Best

Ulf

[Paz]

Don't you just click 'Create a Character' in the row of blue links?

Clicking 'My Pathfinder Society' in the grey bar at the top goes to the same place, incidentally.

[TriOmegaZero]

Bustler wrote:

Hi Pathfinder Society Team with Paizo,

I have just handed out several Pregen ID cards to new players and wanted to followup with them of how to register with the Paizo website. But guess what, I cannot figure out how to register an ID with the confirmation code myself.

That would be due to the fact that you have already registered your number, so the option does not present itself when you go to follow the same steps. If you have someone who needs to register a new code, I recommend walking them through it on their account, possibly documenting the process as you go so you have a visual record of it for future players.

[Bustler]

When creating a new Character following the link, this looks like a fresh signup. It doesn't seem to ask for an existing Pathfinder ID.

I am assuming if you follow this procedure, you will be assigned a fresh new ID - which is exactly what we want to avoid, right?

Anybody here to know for sure?

[TriOmegaZero]

Registering a new character will creature a new character ID, not a new player ID.

Before Character Registration
After Character Registration

[Bustler]

ok I did now create a bogus account. Eventually there is a selection to either add an existing ID with confirmation code or create a new one.

Still, I think there should be some documentation around this that we can send to newcomers.

[TriOmegaZero]

Did you take screenshots as you created the account? That would have been helpful documentation to post on the PFSprep site.