Order 4074502


Customer Service

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Order still says pending after I updated all my payment information. Can you tell me what the hold up is?

Thanks

Paizo Employee Customer Service Representative

Hello DmRrostarr,

Thanks for bringing this to our attention! I've taken a look into your order, and it seems that the new payment method was authorized just fine, and your order is now on a packing list which means that it's in the batch that our warehouse is currently working on. While I can't estimate how long it'll take them to reach your order in that batch, you should receive a confirmation email as soon as they're done processing it.

Please let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help as best I can. Thanks, and have a great day!

-Katina

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