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Hello,
Once again I cannot get orders to confirm from my shopping cart. The item in there I want to use my store credit for. Hope you can help me out again.
This is a weird bug or something because I no issues buying gift certificates. They confirm just fine. Everything else over the past few months has been a bother. Just can't get anything else to confirm. Then I have to bother you fine folks to get the orders to go through.
Thanks in advance,
Rob
Customer Service Representative
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Hello Olmac,
Thanks for letting us know about this! I've taken a look and was able to submit the order on my side, so you should have a confirmation email for that any moment now. Your new subscription should be started, and the PDFs should be on your account. Please don't hesitate to ask if there's anything else I can help out with, and I'll be happy to do so.
Thanks for your patience!
Katina